FAQ's

What is Indicraftshop?

Indicraftshop is a registered trademark of Shymali Handicrafts LLP. Products manufactured and sold by Shyamali Handicrafts LLP is under the brand name of “Indicraftshop”. 

What Indicraftshop does?

Shyamali Handicrafts LLP is an organisation run by women to support rural women and promote entrepreneurship among these women. We sell only handicraft and hand-loom items manufactured by weavers and artisans in these areas. The products we sell are eco-friendly and safe for use.

Where to buy Indicraftshop products?

Indicraftshop items are available in it’s website www.indicraftshop.com. It is also available in all renowned marketplaces like amazon, snapdeal, e-bay etc. Also, we are going to open our own store in selected places.

How to buy products on website?

Register your account and find your product in shop page. You can narrow your search using category search and search filters. Choose your desired product and add to cart. After you are ready for purchase, go to cart and checkout by paying through your desired payment option. COD option is also available where you can pay after you receive your product.

Is it safe to pay online?

Online payments are made through secured payment channels (https://) where your payment information’s are kept confidential. If you still have doubt, you can choose COD option.

How to cancel/return product?

You can very well cancel or return your order from your account within 30 day’s of purchase. In case of any difficulty, you can contact [email protected]

When I will get my refund?

Refund is processed as soon as we receive the product in good condition. We have reverse pickup facility to pickup from your place. Any shipping charges levied will not be refunded.

What is the shipping policy?

We charge Rs.100 for all orders below Rs.1000. Also, additional COD charges are applicable for orders below Rs.2000.